Service Request and Fees
There are two ways to request service:
Give us a call at (386) 320-3909 or Submit a Service Request.
After you submit your service request, we will call you with some recommendations, tips and to discuss the issue/s that you are experiencing with your appliance. It might be something as simple as plugging in the machine or tripped breaker. We will also schedule a date and time for a service technician to come to your home. Please be prepared to provide a model number if possible. If you can't locate your model number, don't worry, we can help you locate it when we call. This is extremely important because we want to ensure that we bring the right parts that could possibly be malfunctioning. This helps us complete the repair while we are at your home or business.
If we come for a service call, we will diagnose your appliance and provide a quote for your appliance repair. Our Flat Rate price will include all parts, fees and taxes. This helps you, so you know exactly what you are paying.
If you decide not to have the appliance repair completed, then you'll just owe a service diagnostic fee of $69.00
An additional charge of $20.00 for stacked washers and dryers (This additional charge is not required on "Laundry Centers"). Please let us know if your units are stacked, to avoid unnecessary delays. To avoid the additional charge, please insure the units are not stacked when the technician arrives.
We are committed to your satisfaction!
We do ask for payment after the service is complete. We also ask that a homeowner is present for our first appointment. If you will not be at home when the repair is completed, please make prior arrangements for payment by giving us a call at 386-320-3909.